Contact Us
Get in touch with us via phone, email, or in-person visits, and view our communication guidelines and response timeframes.
MOE Engagement's Charter
Service Standards for Response Times
The school commits to the following response timeframes:
3 working days: Acknowledge all feedback and reply to straightforward enquiries.
7 working days: For cases needing investigation, including gathering statements and reviewing evidence.
21 working days: For complex cases involving detailed investigations, multiple parties, or external agencies.
In all cases, the reporting party will be kept informed of progress and any delays that may occur due to exceptional circumstances.
Contact Us
Address
Peiying Primary School
651 Yishun Ring Road 768687
Phone: 62575684
Email: peiying_ps@moe.edu.sg (opens in new tab)
Nearest MRT Station: Khatib
(If you're using GPS to guide you to our school or are booking any form of transport, please ensure that you key in the full address instead of just the school name. Alternatively you can type in Peiying Primary School and select "Front Lobby" as the drop off point. Also, double check that your GPS is not leading you to the back gate of our school near Bah Soon Pah Road)
Communication Hours
Parents are advised to contact our teachers during office hours (7:30 am – 5:30 pm). Other than in emergencies, staff are not required to respond outside office hours or during school holidays.
Please note that staff are not obliged to share their personal mobile numbers, and your understanding is appreciated.